Frequently Asked Questions

Have a question? Here are the answers to the things travelers ask most often before ordering?

Fast local delivery • Transparent pricing • Secure checkout • No subscriptions

General

StayReady is a local delivery service that provides curated travel essential bundles. Instead of searching unfamiliar stores, you can order a ready-to-go solution delivered directly to your hotel, Airbnb, or vacation rental.

No. StayReady focuses on essential travel bundles and individual essentials designed to solve common travel needs quickly. We intentionally keep the experience simple so you don’t have to browse a full grocery store.

 

Bundles & Products

Each bundle contains carefully selected essentials designed for specific travel situations – such as arrival needs, late-night basics, kids’ items, or tech support. The exact items included are clearly listed on each bundle page so you always know what you’re getting.

 

Yes. You can browse individual essentials and add exactly what you want to your cart. Bundles are simply curated options designed to make ordering faster, but you’re always free to build your own order from individual items.

That’s completely fine. You can order just a few individual items if that’s all you need. However, there is a minimum order of $25 to place an order. This helps us keep deliveries fast and sustainable for everyone.

 

Delivery

Yes. We deliver to hotels, resorts, vacation homes, and short-term rentals within our service area. Please include your property name and room or unit number at checkout to ensure smooth delivery.

 

Most orders arrive within 60–90 minutes, depending on your location, time of day, and demand. Available delivery windows are shown at checkout so you’ll know what to expect before placing your order.

 

Currently we deliver within select areas of Kissimmee, South Orlando, downtown Orlando, and the Orlando Airport area. If your location isn’t covered yet, feel free to contact us — we’re always evaluating expansion based on demand.

 

Delivery pricing is shown clearly at checkout. There are no hidden fees.

 

Orders & Support

Yes. You can place an order for a friend, family member, or guest. Simply enter their delivery details at checkout.

 

If something isn’t right with your order, please contact us and we’ll make it right. Your experience matters to us.

 

Yes. All items are new, sealed, and selected with hygiene and quality in mind. We never include loose or unwrapped items.

 

If there’s an issue with your order, please reach out and we’ll review it promptly. Our goal is to be fair, reasonable, and helpful. You can read full details on our Refund Policy page.

 

You can reach us through our Contact page or by email. If your question is about an order, please include your order number so we can assist you faster.

 

Still have a question?

We’re happy to help. Contact us and we’ll point you in the right direction.